Telecom Billing Audits

Housecleaning for telecommunications made easy!

With the removal of dedicated telecom resources at organizations, and the lack of manpower available in the typical IT/IS department, the phone system has become the technology orphan of the modern company.

With no one closely managing the system, phone expenses have developed a life of their own. Bills are paid by the Accounts Payable staff because they are the same amount as they have been for the last 10 years. The only time there is any change to this routine may occur during the automatic renewal of the contracts or if phones are added or fixed.

What is being overlooked is the fact that most organizations may be paying too much for services that they have. This is because of several factors:

• Unused Services - Hundreds of dedicated modem lines exist at organizations that don’t have modems anymore.
• Unmanaged contracts - Typically, on the expiration of a contract, the phone company will will default to a non-contracted rate or an auto-renewal to a one year contract period.
• Legacy Long Distance Rates - Long-distance rates have dropped significantly; however, many companies are still paying in excess of 10c per minute.
• Billing Errors - Often, services that were disconnected in the past are still being billed.

At Nielsen IT we look at the services and equipment that you have in place and identify components that can be re-negotiated or removed. Your annual savings may be significant!

Telecom Billing Audits Made Easy

Call us to see how we can help you take back control of your telecom spending!

Nielsen IT Consulting Inc. Providing Premium Service for 11 years in Ontario.
Call Jennifer today at 519-963-3033 for more information.